Wilderness Electric Vehicles Purchase Policies
Warranty period begins on date of delivery. The 'donor' vehicles we use to convert to electric are not warranteed in any way and are sold as used and/or 'As-Is' only. We have a 90-day warranty on all electric motors, and a 30-day warranty on all electronic parts: controllers, throttles,contactors,meters, and chargers. These warranties cover defects in manufacturing only. We reserve the right to repair or replace the item at our discression. We are in no way responsible for any damage to persons or things due to the use of our products, and will ONLY replace the items purchased from us. We do not charge a restocking fee on returns nor on exchanges. We are not liable for shipping on any returns. An RA (return authorization) number is required for all returns.
Your money will be promptly refunded if you make a return. Your refund will be made in the same form of payment that you originally used. i.e. paid with credit card, refund by credit card.
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product and addressing any customer service issues. Wilderness Electric Vehicles will never, under any circumstances, give out or sale information submitted by the buyer to any other company or individual for any reason.
Wilderness Electric Vehicles offers warranties on the completed cars conversion parts as well as the Conversion Kits. There are also manufacturer's warranties for various items that we sell, most are two years(see idividual item on parts page). Warrantie does not cover mechanical abuse such as revving the motor in neutral (with no load), excessive speeds, and off road use, etc. Please call for an RA (return authorization) number, then send all returns to:
Wilderness Electric Vehicles, P.O. Box 50361 Provo, Utah 84605
Depending on different economic conditions, the prices stated are final at the time of statement. We will do everything in our power to keep pricing the same. If you find a lower price elsewhere, we will try to match it, however, we make no guarantees.
Please allow 2-4 weeks from the time of purchase for shipping. If an item you order is on backorder, we will wait until that item is in stock before we ship your order unless otherwise specified. We will not charge your credit card until all items are in stock and ready to be shipped.